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Networked thermostats, fitness monitors, and door locks show that the Internet of Things can (and will) enable new ways for people to interact with the world around them. But designing connected products for consumers brings new challenges beyond conventional software UI and interaction design.
This book provides experienced UX designers and technologists with a clear and practical roadmap for approaching consumer product strategy and design in this novel market. By drawing on the best of current design practice and academic research, Designing Connected Products delivers sound advice for working with cross-device interactions and the complex ecosystems inherent in IoT technology.
- Sales Rank: #512526 in Books
- Brand: Rowland, Claire/ Goodman, Elizabeth/ Charlier, Martin/ Lui, Alfred/ Light, Ann
- Published on: 2015-05-31
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x 1.50" w x 6.00" l, .0 pounds
- Binding: Paperback
- 726 pages
Review
"This is more than a UX book; it covers all of the critical design and technology issues around making great connected products."David Rose - Entrepreneur, MIT Media Lab Researcher, and author of Enchanted Objects�"Whether you're an IoT pro or just getting started designing connected products, this comprehensive book has something for everyone, from examinations of different network protocols to value propositions and considerations for hardware, software, and services. This book takes a clear-eyed look at IoT from all angles."Dan Saffer - Author of Microinteractions
About the Author
Claire is an independent UX design, research and product strategy consultant working on internet of things products and services for mainstream consumers. She has a particular interest in the use of technology in mundane, everyday activities. Previously, she worked on energy management and home automation services as the service design manager for AlertMe.com, a connected home platform provider. Prior to this, she was Head of Research for the London studio of design consultancy Fjord, where she led Fjord's involvement in the Smarcos EU consortium researching the interusability of interconnected embedded devices and services. She has worked in UX design and research for mobile, multiplatform and web services since 1997.
Elizabeth Goodman investigates the possibilities and perils of emerging technologies in her design, research, and writing. Her 2014 PhD from UC Berkeley's School of Information focused on human-computer interaction and design practice for novel technologies, and was supported by National Science Foundation and Intel fellowships. In 2013 she authored the second edition of Observing the User Experience, a widely-used handbook of design research methods. Her work has taken her from exploratory research and design teams at Intel, Yahoo!, and Fuji-Xerox to her current position with 18F, a service and product design group within the US government aimed at making federal agencies more efficient, more transparent, more accessible, and more accountable to the people they serve. Elizabeth speaks widely on the design of mobile and pervasive computing systems at conferences, schools, and businesses. She lives in San Francisco with her husband and two children. She tweets as @egoodman.
German-born Martin Charlier is an independent design consultant based in London. Martin is a designer with experience across new media art, industrial design, interaction design and design research. His speculative design work has been awarded by the Royal Society of Arts, and he is a fellow of the organization.
He has previously worked at innovation firm frog design, cutting-edge art collective rAndom International and digital service design consultancy Fjord.
While at Fjord he was involved in the EU-funded Smarcos research project investigating design for the Internet of Things. With his broad range of design skills, Martin's focus is on holistic product and service experiences going across the digital and the physical.
Alfred Lui has been a user experience designer for consumer products since 2004. He created user interfaces and digital services for companies around the world, including The BBC, Motorola, PayPal and Jawbone. In London, he was part of a EU-funded research project to investigate best practices in designing networked objects. Soon after he moved to San Francisco in 2011, he founded the San Francisco Internet of Things Meetup to build a local community around the topic. Alfred frequently writes and speaks about user experience design for the Internet of Things.
Most helpful customer reviews
5 of 5 people found the following review helpful.
An extremely useful primer on UX design for IoT
By Ms McT
When you venture into user experience design for tangible products you suddenly find yourself feeling horribly alone. The failure rate for IoT startups is scarily high: around 90% according to some reports. Few people understand how to ensure their product meets real user needs. Very few deeply understand both software and hardware design. Then there are networking problems and a Pandora's box of privacy and security issues, as well as all the unknown unknowns. Where in software design there are a ton of resources to turn to, this is uncharted territory.
The authors of this book are pretty much as expert as you can get in design for connected products and they've created a very thorough primer here. I'd go as far as to say it's a complete lifesaver. As well as UX design it deals with the research phase and product strategy, and briefs you on hardware design and networking pitfalls. I found loads of pointers that would never have occurred to me but which make absolute sense.
Although it's a pretty hefty book it's not a heavy read since it's well structured and the writing is clear and collegial. You can dip in where you need, using it as a handbook as you work. You get the feeling you have an expert friend by your side to whom you can turn to for advice. That's very comforting.
1 of 1 people found the following review helpful.
Great IoT ideas "cookbook" - Every IoT professional or entrepreneur needs a copy of this on their desktop
By Surj
Every IoT professional or entrepreneur needs a copy of this on their desktop. I am one and I swear by it as a source of learning and as an inspiring reference when formulating new product propositions.
I originally bought a copy of this electronically from OReilly. I subsequently loved the book so much I paid for a paper copy to sit on my desk with the other IoT references I use. ( Kindle is great but not really “browseable” as paper is. Sorry poor tree.)
IoT is at a very nascent stage and useful IoT products even more so. Customer value propositions for IoT products are not clear yet and excitingly represent a new frontier of great big opportunity. We are with IoT where the web was in 1994 and where the Personal Computer was in 1979. It’s really cool tech and we know it will be really useful soon but there is a lot of painful learning to be done and a lot of grammar’s on use and UX to be written, before we create the killer app’s that will make IoT products “must have’s”. That;s why you need this book as one of your guides.
What a book like this does is bring the best of what has been deeply thought about by some of the best professionals working on IoT services each day – Claire Rowland and Elizabeth Goodman whose previous work I have followed in papers and conference talks. In Elizabeth Goodman’s case her partners book – Smart Things by Mike Kuniavsky – was one of the first and still a landmark book on IoT / Smart devices. These professionals have been kind and diligent enough to document their learning and discoveries to create a “cookbook” of good IoT ideas and axioms.
If you work in the field on the product or service implementation side - I strongly suggest you get a copy of this book to catalyze your own thinking, in this fast growing and frankly exhilarating field. It's not a tech book, it's a design book. It will inspire new ideas and save you a boat load of time.
1 of 1 people found the following review helpful.
Outstanding book that covers the entire ecosystem of connected products.
By Rohit Anand
As a digital media professional I found this book to be really valuable. The authors have done a good job of touching upon all relevant aspects with concrete examples of the latest products and it's pretty obvious that a ton of research went into this material. I keep myself abreast of the latest trends in Gadgets, Home Automation, Digital Media etc so was not expecting to find anything new but the first couple of pages itself listed some products/concepts that kept me engaged in the material. It also acts as a showcase of the brightest and the best Internet of things projects and products. This is certainly more than a UX book as it covers all of the technology issues around connected devices basically the entire ecosystem.
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